We’re changing the whole experience
of buying windows, doors, and siding.

We’re changing the whole experience of buying windows, doors, and siding.

We get it—a lot of people dread working with window, door, and siding companies.

So we strive to upend those expectations throughout each step of the job.

Usually, a salesperson shows up at your door, spends hours in your house talking your ears off, and won’t leave until you hand over your contact information. They’re pushy, overwhelming, and, frankly, annoying. Opaque pricing and sub-par workmanship are more headaches that plague this industry.

We get it—a lot of people dread working with window, door, and siding companies.

So we strive to upend those expectations throughout each step of the job.

Usually, a salesperson shows up at your door, spends hours in your house talking your ears off, and won’t leave until you hand over your contact information. They’re pushy, overwhelming, and, frankly, annoying. Opaque pricing and sub-par workmanship are more headaches that plague this industry.

We’re built to serve you.

We’re a different kind of company.

Honest to goodness sales.

The Truwin team is approachable, low pressure, and fact oriented. We give you the information you need to make the best purchasing decision for you and your family, including a prompt and transparent price quote, without any hype. We’re happy to go into as much detail as you want about our products and pricing because we have nothing to hide from you. We just want you to get the windows, doors, or siding you want at a good value.

Our reputation matters.

We pride ourselves on sourcing quality, durable products that rival and even surpass those of top-notch manufacturers—but without their top-of-the-line prices. At Truwin, you’re not just getting the product you want, you’re making a sound investment in your home that will enhance its aesthetics, energy efficiency, and security.

A total customer experience.

Our customer service doesn’t end there. If you decide to partner with us in your home improvement, we promise you a professional, smooth installation and a long-lasting product that will withstand time and exposure to the elements. If something goes wrong, our industry-best warranties are there to make it right. And if you have any questions or concerns, we’re always here to talk.

True, transparent leadership.

Jay Chappell

President

Jay Chappell, our founder and president, believes we’re selling an experience, not just windows. And he believes so strongly in being a transparent company that he likes customers to ask him anything, day or night.

Tom Harrigan

Senior Consultant

Tom, our resident expert, believes that the best thing to ask a customer is what is important to them. He helps lead the team with his decades of window, door and siding experience.

Our service is consistent and based on core values.

Be Transparent

We’ll openly identify the nature, location, and ownership of our business, and clearly disclose all policies, guarantees, and procedures that can impact your decision to buy.

Act with Integrity

We’ll honestly represent our products and services, and make clear and adequate disclosures of all material terms—both verbally and in writing. And we will approach all business dealings, marketplace transactions, and commitments with integrity.

Honor Promises

We’ll do exactly what we say. Our reputation is something we take very seriously because it matters. In our opinion, nothing is better that delivering on promises while trying to exceed expectations.

Safeguard Privacy

We’ll collect your personal information only as needed, and respect your preferences regarding the use of your information. Furthermore, we’ll protect any of your personal data against mishandling and fraud.

Clear Communication

We’ll address all your emails, calls, and texts promptly, professionally, and in good faith.

Love Thy Neighbor

We live here, we give here. We’re a part of the Houston community and we’re proud of it. We treat our customers like they are neighbors because they are.

Part of being transparent is sharing knowledge.

Some companies act as though a knowledgeable customer is a threat. That’s not us. We like knowledgeable customers because they better understand the value in our products and processes, and feel confident about making a significant investment. That’s why we have a library of content for you to become educated in all things windows, doors, and siding.

Part of being transparent is sharing knowledge.

Some companies act as though a knowledgeable customer is a threat. That’s not us. We like knowledgeable customers because they better understand the value in our products and processes, and feel confident about making a significant investment. That’s why we have a library of content for you to become educated in all things windows, doors, and siding.

Seem like a good fit? Let’s partner on your next project.

4511 Fawnbrook Hollow Ln
Kingwood, TX 77345

4511 Fawnbrook Hollow Ln
Kingwood, TX 77345

 

 

 

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© 2018 Truwin Windows & Doors
All Rights Reserved